SIP Trunk Configuration Guide

using

The information contained in this document is specific to setting up SIP connections between Xcelerator IP and BlueMile. If you require assistance with this application, please contact Vertical Customer Support.

RTNS - SIP Trunk Setup

1. From the Voice menu, go to Trunk > IP Trunk.

2. In the “Phone Number”, ‘User Name”, and “Auth ID” fields, enter the phone number given to you by RTNS for each SIP trunk to be installed.

3. Enter the Password provided by RTNS in the “Auth Password” field for each trunk to be installed.

4. Enter the information provided from RTNS for

a. SIP Proxy

b. Outbound Proxy

c. Register Server

d. SIP Domain

e. All ports for the above settings should be left as default value 5060. The “Register Expires” value should be left as default value 60.

5. Verify the “Register Status” setting is set to ON.

6. If DID numbers are provided from the carrier, set the “Support DID” value to ON. If not, set the “Support DID” value to OFF.

7. Set the “E.164” setting to OFF (RTNS does not use E.164)

If DID entries are required, scroll to the DID Table and enter DID assignments. Enter the appropriate “Outgoing Caller ID”, “Extension Number”, and “Display Name” for each DID entry.

important – DID support over SIP Trunks requires software version 1.5.9.16 or higher.

8. Scroll to the bottom of the page and Save your settings.

9. Click on the [Reboot] button to restart the Xcelerator IP.

10. After the Xcelerator IP system restarts, click on the Diagnostics menu.

11. Scroll down to the “Test the status of IP Trunk Line” section.

12. When the IP Trunk Line is operational, the status of the IP Trunk will change to IDLE (shown in green text).

13. Place a test call into or from the Xcelerator IP on each SIP connection to verify the operation of the SIP trunk both inbound and outbound.

note -- If you have any questions regarding this configuration process, please contact Vertical Customer Support for assistance.